Modernize your phone system. Start communicating via phone, chat, and video. On one platform, anytime and anywhere with Cloud Phone System Boca Raton. A cloud-based phone system, or cloud phone, is a phone service that allows you to make calls over the internet rather than over a traditionalanalog phone that uses copper wires or optical fibers to make a connection. Cloud phones are hosted in one or more offsite secure data centers. Businesses are in a real bind these days when it comes to communicating with contacts over calls or text, yet this is the channel contacts prefer. We give you the all in one customer engagement platform that allows you to call, text, and track contacts.