Desktop user setup & training, PC Imaging, VMware Setup, Virtual PC setup, PC & Notebook repairs, diagnose and/or repair printers, copiers, Multi-Function-Printers, scanners, server & storage array configurations & builds, collocation setup, rack building, firewall setup, configurations, & create rules, POE & passive switch setup and management, network monitoring, cat 5 cabling, Metro Ethernet & MPLS troubleshooting, Bandwidth monitoring, SIP implementation-config-troubleshoot, PBX programming & setup user extensions & mailboxes, Active Directory design, daily management, Software GPO & MSI packaging, & troubleshooting, VPN configuration & troubleshooting, radius accounting server builds, Advanced Configurations