As a small or medium sized business the first challenge you have in getting the IT service that you need is deciding what the best solution is. Then you pick a vendor, pay the vendor and hope that all goes well. I provide the guidance to help small and medium sized businesses pick the best service or solution, pick the best vendors, and then make sure all goes well on the IT project. I can even do the work myself if need be (15 years of IT experience). In other words, I am the IT Leadership. This piece is missing in most transactions between small businesses and their vendors and as a result IT projects are more expensive, take longer, and deliver less than expected. IT projects can be risky venture for business owners. The absence of IT leadership is why.