Why outsource your IT services to inSync? Our proven ability to protect and secure our clients' IT assets: For every client, we provide a standards-based solution for power management, redundancy, backup, antivirus/antispam & security. Our goal: to eliminate any disruption of services. Our collective IT expertise: We are experts in all Microsoft, Linux, Citrix, APC, Cisco, & Symantec technologies. We are certified Microsoft, Citrix, Cisco & Dell partners. We tailor our solutions to fit your company's needs & budget. We always keep an eye towards the future. Our engineers: Educated, trained & certified in their areas of expertise. Our senior engineers have been with us for over 8 years which provides our clients' stability and peace-of-mind. Engineers versus contractors: All of our engineers, software & networking, are employees, not contractors. It gives our clients consistency, allows us to control the quality of work, & guarantees the timeliness of their work. Consistency: Each client is assigned a primary, senior engineer that acts as their IT manager. A second engineer is cross-trained on every account to ensure no disruption in service. Quality control: All of our engineers know, that upon hiring, if they get three client complaints, it's automatic termination. Our clients are excellent and do not complain unneccessarily. For that reason, we take complaints very seriously. Relationships: In the end, we believe that this is a relationship business. Reliability: Our clients enjoy continuous, worry-free & uninterrupted IT support. Longevity: Our company has been in business since 1994, for 17 years! How do we measure success in the IT world? We don't measure success in dollars and cents. We measure success by the length of our relationships with our clients. And we have clients that have been with us since the beginning, in 1994 . What sets us further apart from our competition? Our customer service! When we receive a telephone call from a client, our client is reassured that: There is no automated voice mail. A trained professional always answers the telephone to immediately set into motion a resolution to their problem, not to take messages. In an emergency, inSync always has an engineer available to remotely diagnose &, if possible, to correct the problem. If it is not possible to remotely correct the problem, inSync guarantees an on-site visit in two hours. We've successfully protected & secured our clients IT assets' for 17 years.