ANT serves as an "Outsourced IT Department" by providing four key levels of support: Remote / Help Desk - designed to provide workers with timely resolution and allow them to return to work as quickly as possible. Onsite Support - when necessary, our staff will be onsite to address issues as not everything can be solved remotely. Network Management - transparent to most workers, our team of engineers is continually monitoring, testing, updating the network to ensure your network is stable, secure and available on demand with minimal risk of downtime. Technology Management - a virtual CIO works with the management team to clearly understand the organization's direction and goals and when appropriate recommend technologies that meet those goals.