The Barcode industry is Hugh, but only a few stand out when it comes to service of your equipment. We all know we can't fully rely on the manufacture with the long waiting periods. We guarantee to turn around your equipment in three business days or less, we don't send anything out to other companies to be serviced like 75% of our so, call competition. All our evaluations are FREE of charge and we don't charge until we get a written confirmation via email or fax, that we can proceed. Call us today and get the service satisfaction your company needs.