Local Focus Ask what makes Iserv different from other ISPs, and you're sure to hear something about our local focus. Iserv is a Michigan-based company, not a national service. Though we're not small, we concentrate on delivering customized solutions with personal attention - like a local business should. Customized Solutions Iserv representatives start by assessing each prospective customer 's needs. After discussing your goals and needs, our sales representatives work together with skilled technical staff to design a workable solution that fits your situation. Quality Service By proactively monitoring all dedicated lines, network/systems equipment and modem usage, Iserv engineers work to resolve irregularities immediately, preventing problems for customers. This means consistent connec