Online Reputation Management Customer Reviews and mentions of your business have a bigger impact now than ever before. People use reviews from Google, Yelp and Facebook every day to decide which businesses and services to use. We help your business stand out with a set of tools designed to get you more customer reviews, showcase the outstanding ones you already have and reduce the impact of any negative reviews that may already be on the web. Our service enables you to increase organic rankings in search engines and the local business directories. No one but Convuent cares enough to hand submit your business information to each and every directory - no shortcuts, no data feeds, no software submissions.