I have been a GM Specialist for 12+ years, but thoroughly enjoy servicing all makes and models. Over the years, I worked for several different companies, but always felt removed from the customer/mechanic relationship. I opened my own automotive repair shop, in order to make the process more personable, straightforward and simple for the customer. I, the mechanic, want to provide front line service, and be accountable. I want my clients to walk away knowing exactly what is wrong, or needs to be fixed, on their vehicle. Given the automotive industry is ever changing, and continually presents more complexity as technology advances; I am thrilled to take on new challenges. I pride myself on my skills and knowledge, and am eager to undertake repairs on classic to late-model vehicles. - Rod Robillard.