IT Chapter has operated in the field of IT since 2003 and conducted accredited IT training sessions since 2009. Based in Montreal, Quebec, IT Chapter has grown its expertise in the areas of Information Technology, ITIL® Processes Implementation, ITSM Consulting and IT Best Practices Training, allowing clients to better realize their IT capabilities in optimal ways with minimal risks. We offer a personalized approach, when applying our knowledge, experience and expertise to further reach the client's objectives. At IT Chapter, we listen! Based on our expertise, knowledge and experience, we help our clients to assess their corporate IT capabilities.