Our core services include a range of emergency communication services and call centre solutions. EMERGENCY COMMUNICATION SERVICES: Our Virtual Operations Support (VOS) team provides round-the-clock answering and dispatches our crisis communications team in emergency situations. This gives community members access to the resources they need when they need them. Services include: - Emergency monitoring, call answering and mass notifications/emergency alerts - On-site emergency communications triage and response team - Comprehensive work alone services, monitoring, and tracking CALL CENTRE SOLUTIONS Our call centre operates 24/7, 365 days a year. We can help your business manage customer communications and improve customer service. Services include: - Managing inbound calls, after-hours answering, call dispatching and messaging - Virtual assistant services including call answering, appointment scheduling, and email support - Live Web Chat support - Social Media Marketing & Management