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4.8
(161)
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  • 2900 Gateway Dr
  • Pompano Beach, FL 33069
(888) 676-7163
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Reliant Moving Group specializes in stress-free interstate moving by connecting clients with the best moving carriers available.

Reliant Moving Group specializes in stress-free interstate moving by connecting clients with the best moving carriers available. Our knowledgeable staff, friendly customer service, and nationwide network ensure a seamless, affordable long-distance moving experience from start to finish.

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Moving
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  • Reliant Moving Solutions LLC

  • 2900 Gateway Dr
  • Pompano Beach, FL 33069
Service Areas
  • Florida, USA
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  • Sat 10:00 AM - 3:00 PM
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Reviews (161)
4.8
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Ben Mason
 · Jul 30
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
Jerry Hampton
 · Jul 28
1 Star - Broken Promises, Damaged Furniture, and No Refund I would not recommend Reliant Moving Solutions based on my experience. As a 62-year-old woman moving alone, I trusted what the salesperson, Chris, told me. My belongings should have been transported directly from Franklin, TN, to Frisco, TX. Instead, they traveled from Franklin to Indiana, then to Georgia, and finally to Frisco. It's no surprise that multiple pieces of my furniture arrived damaged after taking such an unnecessary route. While the damaged furniture was frustrating, what has been even more disappointing is that Chris promised me a refund because of everything that went wrong. Months later, that promise has never been honored. I paid for white-glove service, and it was horrible -- they showed up without any packing materials and used my belongings to pack! Rather than addressing my repeated requests for a refund, Reliant Moving Solutions has continued to avoid the issue and has responded with matters unrelated to my complaint. I have reached out multiple times and even filed a complaint with the Better Business Bureau, yet I am still waiting for someone--especially Chris--to contact me and make this right. The entire experience has been stressful and disappointing. When you're planning a long-distance move, trust is everything. Unfortunately, the promises made before the move did not match what happened afterward. If you're considering Reliant Moving Solutions, do your research and be extremely cautious about relying on verbal promises. Get every commitment in writing before signing anything.
Rafael Andrews
 · Jul 24
Easy to book and get setup. Fair price and transparent costs. Both pickup and delivery were hours later than estimated time frame. A ton of my stuff didn't get delivered and was lost. Thousands of dollars worth of stuff lost. None of the paperwork I was given was even remotely legible to submit for claims and had to wait weeks to get scanned copies that were. Edit: their claims service rejected every lost and damaged item due to their terrible inventory taking that just denoted items as large or small. They actively packed multiple of my items and didn't record them properly so I am now out thousands of dollars worth of items. Ridiculous company.
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