If you live in the Westminster area, Comcast will recommend that you use Custom Cabling. You should ignore their recommendation. Custom Cabling gave me an appointment within two weeks of my call, but then, failed to keep the appointment twice. Both times, I had to call them after they had missed it, to find out what was going on. The second time that Custom Cabling missed the scheduled appointment, they were very apologetic, and said that the installer would arrive at 7:30 the next day, first stop in the morning. When I called the next day, at 8:45, they told me that he was enroute. When he called me at 9:00, the installer said that he was enroute, and should be there at 9:35. He did arrive (at 9:50), performed the installation that day, and did a professional job. I have zero complaints about the installer and his work. However, the company as a whole does not deserve your business. I took off from work on three separate days for a job that took two hours, each day having to call myself and pester them to hear anything about the appointment (later, they called very promptly when it was time for them to be paid). Though Custom Cabling was aware of the situation, they offered a $25 discount. If you have a straightforward residential cable run, then I strongly recommend that you not risk dealing with Custom Cabling. They either lack the ability to schedule work effectively, or treat residential customers as a very low priority.

Absolutely AHMAZING service!!!! I recommend without hesitation! I was looking to improve my Internet connection, as I was not getting the speeds that Comcast said I should be Getting due to older cables in my home. I needed to have them hard wire my modem Located in the 2nd level. My Main concern is that I didn’t want cables coming out of the front of my house. Stephanie from Custom Cabling was able to make a convenient appointment that did not conflict with my work schedule. The representative, Gonzalo, arrived and reviewed the wiring. He immediately noticed that the wire coming from the outside box to the modem in my house was insufficient to handle the speed that I have. Gonzalo rewired the the outside box to my modem; and hard wired my original outlet which Comcast did a poor job setting up. ALL of the wires were fished through the walls, so there are no wires visible in my new location. My computer, smart tv are now working at lightning speed. Gonzalo was extremely professional, patient, personable, and left area clean. I HIGHLY recommend Custom Cabling to anyone looking to get the job done right.

I’m giving one star. Because, I can’t give zero. Worst customer service ever in my whole life. I never been so mistreated by a company like them. Never get their service. They prefer to scream at customer when they made the mistake. I had a appointment scheduled for 8-12. I was home the whole time, I have a door bell . I called at 12:30 asking where was my technician, they told me that he was late. I asked if he was still coming and they say that he would. I told them that was okay and I would wait for it. I called again at 3pm because nobody showed up. The supervisor for the residencial appointments start to scream at me saying that he came to my house 8:45 am and I didn’t answer the door. When I asked why he didn’t call me, why he didn’t press the door bell , why he didn’t knock , her answer was that he knocked and he didn’t call me because their office was close. So, I mention to her that I called early and someone told me that he was coming and why they didn’t tell that he was here early. that I need to be reschedule, so I would not keep waiting for more 3 hours . Besides to give me answers she kept being rude with me saying that he came and I didn’t answer. I told her that I work with customer service and I would never treat a customer like this even in this hard moment that we all are in. She could had found a solution, she could had treat me better, besides this she kept being rude and they just reschedule me for next week. Now I have to wait for more a whole week to get this service done, and my question now it’s should I have my door open from 8-12 so I don’t miss him again ??? So easy to blame the customer when you team didn’t do the effort to offer a good service !!