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Reviews (5)
2.2
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Ms PO
· Jun 27
I would absolutely NOT recommend this business. EAC is the worst company for business! Upon initial visit, first tech appeared pleasant and sincere. First he showed up without the part for the appliance, even after I told him what part needed to be replaced. Second the tech promised to find another available tech to come out and replace the part since he wasn't going to be available that evening. Although annoyed, I was initially OK with that as long as he would communicate with me who was coming and when so I can be available. Tech asked me for payment; foolishly I wrote a check to the company thinking he would keep his word. He never sent anyone back to complete the job, but had the colossal nerve to cash my check. I had to constantly call to have another appointment scheduled. When someone finally picked up the phone, I was scheduled for another appointment, with a specified 4 hour window. No one showed up during that time frame I was scheduled for, nor did anyone call saying why, or even to reschedule. While on my way out the door for an appointment that evening, I received a call from another tech saying he'll be there at 6:30pm. Well that's 3 1/2 hours later than he was supposed to be there. When asked what happened to original time frame and complained about their customer service, the tech hung up the phone on me without a reschedule. Called back to complain and was hung up on again by 1 of the owners. Job never completed. Cust. service stinks! Don't trust them.
Updated Sep 04
John Darvy
· Jun 27
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Updated Sep 04
John L
· May 31
Don't trust these guys! No respect for commitments. They will ignore your Prev Maint appointment if they can go make more money on A/c repairs. They did this to me without giving me a cortesy call.... Don't waist your time giving Eastern Air Control your business. I regret I did!!!
Updated Sep 04
Detailed Information
  • Location TypeNA
  • Opening Date2012
  • Annual Revenue Estimate$100,001 to $500,000
  • SIC Code show
  • Employees5 to 9
  • Contactsshow