Clean, sparkling copy is often the first impression you make on prospective clientele. Every company needs: One, the Visionary, company owner, manager. That's you! You are the market expert. You know your products and services better than anyone else. Two, the Copy-editor, the wordsmith. That's me. I supply the polish and clarity of communication needed to grab your client from the very first line. I am a philosopher, writer, teacher, editor, husband, father and grandfather, third generation San Franciscan, Vietnam era vet U.S. Coast Guard (1973-1977), married to Janet L. Kragen for 32 years, and am a published novelist ("The KillWare Chronicles" and "Plagueman"). I have taught logic and lectured in philosophy of art, and manage a small publishing house, Scandia Patch Press.

Top Hat Word & Index is a technical communications company out of the Seattle area, and registered as a sole proprietorship in the State of Washington. Our topics of experience cover a wide range of subjects; leaning toward the green industry & ecology, planning/architecture/engineering, education, the arts, and travel. Our staff offers over 25 years of professional and certified technical documentation experience. We work with a wide variety of technical communication tools including SKY Index, FrameMaker, InDesign, and the complete range of Microsoft programs including Word, Publisher, Visio, and others. Through every phase of your project, Paul is involved. Other staff are brought in primarily as editors and work as-needed for selected projects on a collaborative level with Paul.

I can help you: Enhance your credibility by impartially validating your message and presenting it in unbiased terms. Ensure your effectiveness by honing your message in plain language so it is understandable and accurate. I advocate a user-centered approach so readers get the information they need, when they need it. Save time and money by hitting the target the first time so you won't have to go back and try again.

you can rely on TCCI for: Turnkey curriculum for vocational schools Technical manuals and training Technical writing and editing Operations Manuals Training materials Curriculum design Technical marketing materials Online help System and user documentation Formatting/layout services Translation or localization services Technical and medical writers and consultants Instructional design and training Database applications E learning Storyboarding Rapid Design