I have over ten years of experience trouble shooting and doing desktop and desk side support for a variety of computer brands and equipment. I was Help Desk Technician at the Community School of Naples a Pre-K through High School private school in Naples, Florida. In that role I was responsible as primary maintainer for Dell Desktop PCs, Dell Laptops, HP/Compaq Desktops and Laptops. Within this function I was also responsible for updates, installation and configuration of all applications software, which included, but not limited to, Microsoft Office Professional 2003, Office 2007 Enterprise